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<h1 class="topictitle1">A Backup Job Is Suspended Due to Disk Domain Faults of the Production Storage (Applicable to 1.6.0 and Later Versions)</h1>
<div><div class="section"><h4 class="sectiontitle">Symptom</h4><p>During backup of a VMware VM, the backup job is suspended in the "Prepare a backup job" phase.</p>
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<div class="section"><h4 class="sectiontitle">Possible Causes</h4><p>The disk domain of the production storage where the VM resides is faulty.</p>
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<div class="section"><h4 class="sectiontitle">Troubleshooting</h4><ol><li><span>Use a browser to log in to the vCenter Server and check whether the jobs related to this VM, for example, snapshot creation, are suspended.</span><p><ul><li>If yes, go to <a href="#EN-US_TOPIC_0000002200140521__li43611115131614">2</a>.</li><li>If no, contact technical support engineers.</li></ul>
</p></li><li id="EN-US_TOPIC_0000002200140521__li43611115131614"><a name="EN-US_TOPIC_0000002200140521__li43611115131614"></a><a name="li43611115131614"></a><span>Log in to the storage device corresponding to the datastore where the VM resides, view alarms related to disk domains, and handle the alarms according to the alarm handling suggestions.</span></li></ol>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="en-us_topic_0000002200054965.html">FAQs</a></div>
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